| Issue ID | 1414452 |
| Internal NHTSA # | 11033967 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2011 |
| File date | 01/08/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | My airbag warning light keeps coming on. My complaint involves 2 recall notices i received on the mercedes benz 300c class which has defective takata air bags on the passenger and the driver's sides that could potentially kill. Mercedes usa said it will not have airbags to replace in my car until late 2018 from nhtsa. Mercedes benz's response is that no one has yet died in one of its vehicles due to takata airbags. Mercedes has directed victims of these defective airbags to the nhtsa national highway and says the bags will not be available to replace until late 2018 when nhtsa releases them. I've already waited and risked my life for more than a year, actually 4 years. Mercedes could care less. My request is that mercedes return this car for the simple fact this car is a 2011. It was widely reported in the wall street journal and other news outlets that honda and takata found out the bags were deadly and defective as far back at least as 2001, however, kept it under wraps. Mercedes knew when it made the decision to purchase these air bags and install them into later model vehicles, probably at drastic discounts, that the defective bags were no good and worse potentially deadly. Already people had died from these airbags. I don't want to be the first one to die in a mercedes due to these airbags. I just heard back from the national transportation safety board, who said that mercedes is misinforming consumers. It does not have airbags that will be released in 2018. I can send you the letter from mercedes declining to take the car back and from ntsb referring me to you. I want my money back. It's the biggest fleece of american consumers i have ever seen. All i have is a letter from mercedes declining to take its car back, a picture of the warning airbag light that comes on the dash board and a letter from ntsb. I can mail these to you if you need them. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ENCINO, CA |
| VIN pattern | TAKATA RECAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
| Tire size | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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